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Terms of Service

Effective date: March 18, 2026  ·  Last updated: March 18, 2026

Contents

  1. 1. Acceptance of Terms
  2. 2. Description of Service
  3. 3. Accounts and Registration
  4. 4. Subscription Plans and Billing
  5. 5. Free Plan
  6. 6. Data Ownership
  7. 7. Acceptable Use
  8. 8. Embeddable Widgets
  9. 9. Third-Party Services
  10. 10. Intellectual Property
  11. 11. Limitation of Liability
  12. 12. Disclaimer of Warranties
  13. 13. Termination
  14. 14. Governing Law
  15. 15. Changes to Terms
  16. 16. Contact

1. Acceptance of Terms

By accessing or using Spynra Launch ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all users of the Service, including users who create waitlist campaigns, visitors who join waitlists via embedded widgets, and any other individuals who access the platform.

By creating an account or using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Description of Service

Spynra Launch is a viral waitlist builder platform that enables founders and product teams to:

  • Create and manage pre-launch waitlists with customizable signup forms
  • Track and incentivize referrals through a built-in referral system
  • Embed waitlist widgets on third-party websites and landing pages
  • Monitor analytics including signup counts, referral conversions, and traffic sources
  • Export subscriber data in standard formats (CSV)

We reserve the right to modify, suspend, or discontinue any feature of the Service with reasonable notice to users.

3. Accounts and Registration

To use the full Service, you must create an account by providing a valid email address and password. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us promptly at spynra@polsia.app if you suspect unauthorized access

You may not share your account with others or create multiple accounts to circumvent plan limits. We reserve the right to suspend accounts that we believe are being misused.

4. Subscription Plans and Billing

Spynra Launch offers subscription plans billed monthly: Starter ($19/mo), Growth ($49/mo), and Pro ($99/mo). All prices are in USD and exclude applicable taxes.

Billing. Subscriptions are billed in advance on a monthly basis. Payment is processed via Stripe, our third-party payment processor. By providing payment information, you authorize us to charge the applicable fees on a recurring basis.

Cancellation. You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for unused time within a billing cycle.

Plan changes. Upgrades take effect immediately and are prorated. Downgrades take effect at the next billing cycle.

Failed payments. If payment fails, we will retry the charge. If payment is not resolved within 7 days, your account may be downgraded to the free plan and waitlist campaigns may be paused.

Price changes. We may change our pricing with at least 30 days' notice to active subscribers. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

5. Free Plan

We offer a free tier with limited features and participant caps. Free plan terms may change at any time with notice. We reserve the right to discontinue the free plan or modify its limits with 30 days' notice.

Free plan campaigns that are inactive for 90+ consecutive days may be archived or deleted after notice to the account holder.

6. Data Ownership

Your data is yours. You retain full ownership of all waitlist subscriber data, campaign content, and other data you create or collect through the Service ("Your Data").

By using the Service, you grant us a limited, non-exclusive license to store, process, and display Your Data solely as necessary to provide the Service to you. We do not sell, rent, or share your subscriber lists with third parties.

Data portability. You may export your subscriber data at any time in CSV format from your dashboard. Upon account deletion, we will delete Your Data within 30 days, except as required by law or for fraud prevention purposes.

Responsibility. You are responsible for ensuring that you have obtained appropriate consent from your waitlist subscribers to collect their email addresses and other information, in compliance with applicable privacy laws (including GDPR, CAN-SPAM, and CASL where applicable).

7. Acceptable Use

You agree to use Spynra Launch only for lawful purposes and in accordance with our Acceptable Use Policy. You may not use the Service to:

  • Collect data from minors under 13 without verifiable parental consent
  • Build waitlists for illegal products, services, or activities
  • Send unsolicited commercial email to subscribers who have not opted in
  • Impersonate another company or individual in your waitlist campaigns
  • Use the Service in any way that damages, disables, or impairs our infrastructure

8. Embeddable Widgets

The Service allows you to embed waitlist signup widgets on third-party websites via a JavaScript snippet or iframe. When deploying widgets on external sites:

  • You are responsible for ensuring the widget complies with the privacy and cookie laws of the jurisdictions where it is deployed
  • You must disclose to visitors that you are collecting their email address and how it will be used
  • Widgets may collect a visitor ID (stored in the visitor's localStorage) and referral codes for tracking purposes
  • You may not deploy widgets on sites containing illegal content or that target minors

We reserve the right to disable widgets associated with campaigns that violate these Terms.

9. Third-Party Services

The Service integrates with third-party services including Stripe (payment processing). Your use of these services is governed by their respective terms of service and privacy policies. We are not responsible for the practices of third-party services.

Links to third-party websites are provided for convenience only. We do not endorse or make any representations about third-party sites.

10. Intellectual Property

The Spynra Launch platform, including its software, design, features, and documentation, is owned by us and protected by intellectual property laws. Nothing in these Terms grants you ownership of the platform itself.

You retain ownership of your campaign content, copy, and branding. By uploading content to the Service, you grant us a limited license to display and serve that content as part of providing the Service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Spynra Launch and its affiliates, officers, employees, agents, and licensors shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Damages arising from unauthorized access to your account
  • Any lost subscriber data due to technical failures or third-party service outages

Our total cumulative liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

We do not warrant that waitlist campaigns will achieve any particular conversion rate, signup volume, or business outcome. Results will vary based on your product, audience, and marketing efforts.

13. Termination

By you. You may terminate your account at any time by deleting it from your dashboard settings or by contacting us. Upon termination, your subscription will not renew and access to paid features will end at the current billing period.

By us. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or pose a risk to other users or the platform. We will provide notice where reasonably practicable.

Data after termination. Following account deletion, we will delete your data within 30 days, except for data we are required to retain for legal, regulatory, or fraud-prevention purposes.

14. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in California for any disputes arising under these Terms.

15. Changes to Terms

We may update these Terms at any time. We will notify you of material changes by email or by displaying a prominent notice in the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

If you disagree with a change, you may terminate your account before the updated Terms take effect.

16. Contact

Questions about these Terms? Reach us at spynra@polsia.app. We'll respond within 2 business days.

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