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Email Support

For account issues, billing questions, technical problems, and general inquiries.

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Support Email
Response Time
We respond within 24 hours Active
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Support Hours
Monday – Friday, business hours (PT)

Browse by topic

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Getting Started

Set up your first waitlist, configure your referral program, and embed the widget on your site.

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Referral Programs

Configure referral tiers, set reward thresholds, and track referral attribution per channel.

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Analytics & Attribution

Understand your signup sources, conversion rates, and campaign performance data.

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Widget Integration

Embed Spynra Launch on Webflow, Framer, WordPress, or any custom site via JS snippet or iframe.

View docs →
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Billing & Plans

Upgrade, downgrade, or cancel your plan. View invoices and manage your subscription.

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Email Sequences

Set up automated confirmation and nurture emails for your waitlist participants.

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Common questions

Create a free account — no credit card required. You can build and publish your first waitlist campaign in under 10 minutes. The free tier supports up to 100 participants.

You pay a fixed monthly fee regardless of how many signups you collect. No per-participant charges, no surprise invoices. See all plans →

Yes. Spynra Launch provides a lightweight JavaScript widget you can embed on any site — Webflow, Framer, WordPress, or custom HTML. See the widget documentation for setup instructions.

CSV export is available from your campaign dashboard. If you run into any issues, email us at hello@spynra.com and we'll help.

You can cancel anytime from your account settings. Your plan stays active through the end of the billing period. No cancellation fees. Email hello@spynra.com if you need help.

Still need help? Drop us a line and we'll get back to you within 24 hours.

✉ Email Support